BURGERFI ✪ Director of Training

Location: North Palm Beach, FL
Date Posted: 07-18-2018
Director of Training - North Palm Beach, FL
 100+ Unit Restaurant Chain
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BurgerFi is seeking an accomplished and innovative Director of Training who has a passion for culture, people and hospitality for our rapidly-growing, 100+-unit restaurant chain consisting of company and franchised units. BURGERFI is the industry-leader in the fast-casual segment, opening 15-20 high-energy, family-friendly restaurants across the country every year. The Director of Training will be responsible for promoting BurgerFi’s culture and service through innovative, exciting, and engaging training programs, systems, and processes that will result in our restaurant and leadership teams being equipped to effectively run great restaurants with well-trained, motivated team members of all levels.

The Director of Training leads, develops, and coaches our team of Corporate Trainers and reports to the Chief Operating Officer. The Director of Training is responsible for attaining excellence in the design and production of training systems, materials, and the continued design and innovation of our learning management system and live training environments – in-store, classroom, online, LMS, etc.
  • Oversee a team of 12 trainers
  • Design and produce best-in-class training systems and materials, including print, video, and e-learning programs
  • Creates a culture of continuous improvement and development in restaurant operations
  • Manage all aspects of training lifecycle, to include training need assessments, development of new training programs, marketing and communications of programs, participant feedback evaluations, and tracking analysis and reporting
  • Oversight of our learning management system and ensuring that it is constantly maintained as an exciting and innovative tool, filled with useful training materials and capable of ensuring and tracking progress of our restaurant employees in their training and learning journey
  • Control the certification of Restaurant Managers and Trainers through BurgerFi’s Boot Camp Training program
  • Oversight of the New Store Opening teams to ensure training compliance and operational efficiency
Necessary Skills and Requirements:
  • Minimum of 5 years’ experience in a learning, training, and development leadership role, ideally in a restaurant, hospitality or multi-unit retail environment
  • Considerable knowledge of principles and best practices of training teams consisting of both management and hourly team members
  • Experience with multi-unit, multi-state organizations, ideally in the restaurant, hospitality or retail space
  • Excellent organization, priority-setting and time management skills
  • Strong interpersonal, problem solving, verbal and written communication skills
  • Ability to manage multiple tasks simultaneously, while working under pressure to meet deadlines - Must be able to work in an environment that requires multi-tasking while performing well under shifting deadlines
  • Bachelor’s Degree required
  • Travel flexibility as necessary

BurgerFi offers competitive benefits:
  • Health Insurance (Medical, Dental, Vision, and more)
  • Paid Time Off
  • Fun & Friendly Work Environment
  • Cutting-edge technology

Come join one of the hottest fast casual concepts in the nation, where BurgerFi’s rapid expansion means huge growth potential for your career! With more than 100 restaurant locations in 7 years, we are just getting started. Behind every BurgerFi guest experience is a commitment to fresh all-natural ingredients served in an upbeat eco-friendly environment. We started in 2011 with a commitment to serve 100% Angus burgers that never contain antibiotics, hormones, or injections. Our fries are hand-cut, our onion rings are hand-battered, and our milkshakes are hand-spun. We have a collaborative, promote-from-within culture that celebrates and supports you, at every step in your career. We work hard and we work together, to ensure a winning team!
Qualified candidates only
BurgerFi is an Equal Opportunity Employer
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